J&R Collective Ltd & Curious Connections Webinars 

Terms & Conditions of Engagement. 

 

Registration of Interest 

  • By registering and confirming your interest in the Webinar you will be directed to a booking page to make payment. The RRP will be shown and updated to the agreed discounted price when a valid discount code is presented. 

  • Alternatively, invoices can be emailed from J&R Collective to the email used at registration.  

  • Registration constitutes acceptance of these terms and conditions   

Booking and Payment 

  • Full payment is required to secure your session before the webinar date 

  • Webinar sessions are conducted via video call (Google Meet or Zoom) at the agreed time. 

  • All times mentioned are in UK time (GMT/BST) 

  • Payment is accepted via BACS please quote invoice number as reference 

  • Quoted prices exclude VAT 

Technical Requirements 

  • Participants must have reliable internet connection and access to video conferencing software 

  • A computer/laptop with camera and microphone is recommended for optimal experience 

  • Mobile participation is possible but may limit interactive features 

  • J&R Collective is not responsible for participant technical issues preventing attendance 

Cancellation Policy 

Participant Cancellations: 

  • Bookings are generally made on a non-refundable basis, however 

  • Cancellations made 14+ days before webinar date will receive a full refund less any software banking charges.   

  • All refunds will be processed within 28 days working days of initial payment 

J&R Collective Cancellations: 

  • If minimum enrolment of 20 participants is not reached, the webinar may be rescheduled or cancelled 

  • In the event of technical difficulties during the video call, we will reschedule the remaining time at no additional cost 

Force Majeure 

  • J&R Collective reserves the right to cancel or reschedule webinars due to circumstances beyond reasonable control (including but not limited to illness, natural disasters, or government restrictions) 

  • In such cases, participants will be offered a full refund or transfer to the next available webinar 

J&R Collective Ltd & Curious Connections Webinars 

 

Terms & Conditions of Engagement. 

 

Session Access and Materials 

  • Sessions are live and interactive webinars - recordings are not routinely provided to participants 

  • Post-session materials and action plans will be delivered within 5 working days to the email provided at registration 

  • Participants requiring alternative formats, or special accessibility accommodations should notify us at time of booking. 

Session Recordings 

  • Sessions may be recorded purely for J&R Collective's notetaking and quality improvement purposes 

  • Recordings will never be shared with anyone without prior written consent from all participants 

  • Any recordings made will be deleted from our systems within 30 days of the session 

  • Participants have the right to request that recording does not take place 

Confidentiality 

  • All information shared during the session remains strictly confidential between participants and J&R Collective 

  • Participants are expected to respect the confidentiality of information shared by other attendees 

Intellectual Property Rights 

  • All materials provided remain the property of J&R Collective Ltd 

  • Resources are licensed for personal use only and must not be shared, distributed, reproduced, or used for commercial purposes 

  • Any breach of intellectual property rights may result in legal action 

Data Protection 

  • J&R Collective processes personal data in accordance with UK GDPR requirements 

  • Contact details will be shared with Curious Connections only, no other third parties. 

Dispute Resolution 

  • We aim to respond to all complaints within 14 working days